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Server Upgrade Notice

Dear Valued Client,

PU Prime will be conducting a server upgrade for our MT4/MT5 trading platforms on 1 November 2026 (Sunday) from 09:00 hrs to 14:00 hrs (GMT+3) / 13:00 hrs (GMT+2).

During this period, access to MT4/MT5 Live and Demo accounts, including through PU Prime Apps and PU Copy Trading, will be temporarily unavailable.

Please note that no orders will be executed during the upgrade period.

Gentle Reminder:

On 1 November 2026 09:00 hrs to 14:00 hrs (GMT+3) / 13:00 hrs (GMT+2), deposits and withdrawals, date searching functions and account opening applications via the Client Portal, IB Portal, PU Prime App, and the “Sign Up” button on the official website will not be available.

Once the upgrade is completed on 1 November 2026 at 14:00 hrs (GMT+3), the server time will shift from GMT+3 to GMT+2, effective from 13:00 hrs (GMT+2). Access to the MT4/MT5 servers will be fully restored at that time.

Additionally, our Live Chat function will also not be accessible on 1^st November 2026 (Sunday) 09:00 hrs to 14:00 hrs (GMT+3), but our team remains available and is committed to supporting you via email at [email protected].

We recommend clients to make any necessary account or trading arrangements in advance.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.

Posted on October 30, 2026 at 9:45 am Categories: 新闻公告

Risk Warning: Trading Contract for Difference (CFD) carries a high level of risk to your capital and may result in losses that exceed your deposits due to leverage. It's important to understand how CFDs work and assess whether you can afford the high risk of losing your money. When acquiring our derivative products, you do not own or have rights in the underlying assets. Past performance is not indicative of future results. Seek independent advice from qualified experts if necessary, and ensure you fully understand the risks before making any trading decisions.

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