Latest News

Dear Valued Client,

PU Prime will be conducting a scheduled important upgrade on 11^th October 2026 (Sunday) 07:00 hrs to 10:00 hrs (GMT+3).

Gentle Reminder:

During the maintenance period, access to PU Prime Client Portal, IB Portal, PU Prime App, PAMM Portal and PU Copy Trading will be temporarily unavailable.

Deposit and withdrawal functions, data searching, and account opening applications via the Client Portal, IB Portal, PU Prime App, and the “Sign Up” button on the official website will be temporarily unavailable.

Furthermore, MT4 and MT5 trading will be temporarily unavailable until the maintenance is completed.

Additionally, our Live Chat function will also not be accessible on 11^th October 2026 (Sunday) 07:00 hrs to 11:00 hrs (GMT+3), but our team remains available and we are committed to supporting through the following alternative channel:

• Email: You may contact us by sending an email to [email protected].

We recommend clients to make any necessary account or trading arrangements in advance.

If you have any questions or require assistance, please feel free to contact our Customer Care Team via Live Chat, email at [email protected], or phone: +248 437 3105..

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Please be advised that the high-impact economic events scheduled for the coming week are expected to generate significant market volatility. Dynamic Leverage will be applied to specific products to protect against extreme price gaps and instability.

Leverage on affected instruments will be automatically adjusted shortly before and during these news releases.

Kindly refer to table below for the specific events and affected instruments:

*All dates and time are provided in GMT+3 (Server Time in MT4/MT5).

Important Note:

• Forex & Gold: If your account is already configured with leverage equal to or lower than the specified maximum (e.g., set to 1:100), your trading leverage will remain unaffected. However, Forex pairs with pre-existing lower fixed leverage will continue to follow their specific margin requirements.
• Other Products: Regardless of your account’s leverage setting, all trading for Silver, Indices CFDs, Oil, and Commodities (including XPTUSD and XPDUSD) will follow the new dynamic leverage during designated volatility periods.
• Weekend & Gold Holiday Leverage Adjustments:
  – Dynamic leverage will apply 3 hours before Friday close until 30 minutes after Monday open.
  – Daily adjustment will apply for 30 minutes before market close (Monday–Thursday).
  – Gold Holidays: Dynamic leverage will apply for 3 hours before Friday (Pre-Holiday) close and ends 30 minutes after Monday (Post Holiday) open.
• Affected symbols and leverage limits: Forex (up to 1:200) and Gold (up to 1:100), Silver (up to 1:50), Indices (up to 1:100), Oil (up to 1:10), and Commodities (up to 1:5).

Note: Positions opened during these periods maintain higher margin requirements until leverage resets on the above specified time.

Once the designated event period ends, leverage for these positions will revert to the account’s original leverage setting.

We strongly recommend clients monitor their account equity closely to avoid potential liquidation during these periods of activity.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that the tiered leverage rules for 24/7 Gold (XAUUSD247) will be upgraded effective 10 October 2026, providing greater trading flexibility for clients.

Please refer to the revised tiered leverage details below:

Tiered Leverage Adjustment

Clients are strongly encouraged to review and adjust their positions and pending orders accordingly.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

Please note:

• The rollover will be automatic, and any existing open positions will remain open.
• Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
• To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
• Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.
• The above data are subject to changes. Please refer to https://www.puprime.com/client-notices/ for latest details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4373 105.