Latest News

Dear Valued Client,

PU Prime will be conducting a server upgrade for our MT4/MT5 trading platforms on 1 November 2026 (Sunday) from 09:00 hrs to 14:00 hrs (GMT+3) / 13:00 hrs (GMT+2).

During this period, access to MT4/MT5 Live and Demo accounts, including through PU Prime Apps and PU Copy Trading, will be temporarily unavailable.

Please note that no orders will be executed during the upgrade period.

Gentle Reminder:

On 1 November 2026 09:00 hrs to 14:00 hrs (GMT+3) / 13:00 hrs (GMT+2), deposits and withdrawals, date searching functions and account opening applications via the Client Portal, IB Portal, PU Prime App, and the “Sign Up” button on the official website will not be available.

Once the upgrade is completed on 1 November 2026 at 14:00 hrs (GMT+3), the server time will shift from GMT+3 to GMT+2, effective from 13:00 hrs (GMT+2). Access to the MT4/MT5 servers will be fully restored at that time.

Additionally, our Live Chat function will also not be accessible on 1^st November 2026 (Sunday) 09:00 hrs to 14:00 hrs (GMT+3), but our team remains available and is committed to supporting you via email at [email protected].

We recommend clients to make any necessary account or trading arrangements in advance.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.

Please be advised that the high-impact economic events scheduled for the coming week are expected to generate significant market volatility. Dynamic Leverage will be applied to specific products to protect against extreme price gaps and instability.

Leverage on affected instruments will be automatically adjusted shortly before and during these news releases.

Kindly refer to table below for the specific events and affected instruments:

*All dates and time are provided in GMT+2 (Server Time in MT4/MT5).

Important Note:

• Forex & Gold: If your account is already configured with leverage equal to or lower than the specified maximum (e.g., set to 1:100), your trading leverage will remain unaffected. However, Forex pairs with pre-existing lower fixed leverage will continue to follow their specific margin requirements.
• Other Products: Regardless of your account’s leverage setting, all trading for Silver, Indices CFDs, Oil, and Commodities (including XPTUSD and XPDUSD) will follow the new dynamic leverage during designated volatility periods.
• Weekend & Gold Holiday Leverage Adjustments:
  – Dynamic leverage will apply 3 hours before Friday close until 30 minutes after Monday open.
  – Daily adjustment will apply for 30 minutes before market close (Monday–Thursday).
  – Gold Holidays: Dynamic leverage will apply for 3 hours before Friday (Pre-Holiday) close and ends 30 minutes after Monday (Post Holiday) open.
• Affected symbols and leverage limits: Forex (up to 1:200) and Gold (up to 1:100), Silver (up to 1:50), Indices (up to 1:100), Oil (up to 1:10), and Commodities (up to 1:5).

Note: Positions opened during these periods maintain higher margin requirements until leverage resets on the above specified time.

Once the designated event period ends, leverage for these positions will revert to the account’s original leverage setting.

We strongly recommend clients monitor their account equity closely to avoid potential liquidation during these periods of activity.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that the following instruments’ trading hours and market session times will be affected by the upcoming November holidays.

Please refer to the table below outlining the affected instruments:

*All dates and time are provided in GMT+2 (Server Time in MT4/MT5.)

Note:

• In the event of reduced liquidity in the market, spreads might significantly increase from their normal average level.
• Only the instruments listed in the table above are affected. All other instruments will follow trading hours per product specifications.
• The above data are subject to changes. Please refer to https://www.puprime.com/client-notices/ for latest details.

If you have any questions or require any assistance, please contact our support team via Live Chat, Email: [email protected] or phone +248 437 3105.

Dear Valued Client,

Please note that in observance of the upcoming US Daylight Saving Time on 1 November 2026, MT4/MT5 system time zone will be switched from GMT+3 to GMT+2, and there will be changes to PU Prime’s trading schedule starting from 2 November 2026.

Except from the server time changes in MT4/MT5 system, kindly refer to the table below for the schedule of all the instruments that are subject to changes:

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

Note:

• The above data are subject to changes. Please refer to https://www.puprime.com/client-notices/ for latest details.
• Should you use an EA/Indicator that requires trading hours to be manually entered, please ensure that you make the necessary adjustments to reflect this change.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat or email: [email protected] or phone +248 437 3105.