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Dear Valued Client,

Please be advised that the minimum lot size and lot step for Indices products (including futures) will be adjusted effective from 25^th May 2026.

Please refer to the adjustment details below:

Important Note:

• Clients are advised to close any indices positions or pending orders smaller than 0.1 lot before the market close on 22 May 2026 (23:59 GMT+3).

• Any remaining positions or pending orders smaller than 0.1 lot will be automatically closed at the End-Of-Day (EOD) price on 22 May 2026.

• For positions or pending orders that are not in increments of 0.1 lot, the portion not divisible by 0.1 will be automatically closed at the End-Of-Day (EOD) price on 22 May 2026.

Example:

If a client holds a position of 1.23 lots of DJ30, the remaining 0.03 lots will be automatically closed, while 1.20 lots will remain open.

Please note that adjustments will be processed during 23–24 May 2026 (GMT+3). During this period, clients may notice certain orders being fully or partially closed as part of the adjustment process.

Clients are strongly encouraged to review and adjust their positions and pending orders prior to the effective date.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.

Please be advised that the high-impact economic events scheduled for the coming week are expected to generate significant market volatility. Dynamic Leverage will be applied to specific products to protect against extreme price gaps and instability.

Leverage on affected instruments will be automatically adjusted shortly before and during these news releases.

Kindly refer to table below for the specific events and affected instruments:

*All dates and time are provided in GMT+3 (Server Time in MT4/MT5).

Important Note:

• Forex & Gold: If your account is already configured with leverage equal to or lower than the specified maximum (e.g., set to 1:100), your trading leverage will remain unaffected. However, Forex pairs with pre-existing lower fixed leverage will continue to follow their specific margin requirements.
• Other Products: Regardless of your account’s leverage setting, all trading for Silver, Indices CFDs, Oil, and Commodities (including XPTUSD and XPDUSD) will follow the new dynamic leverage during designated volatility periods.
• Weekend & Gold Holiday Leverage Adjustments:
  – Dynamic leverage will apply 3 hours before Friday close until 30 minutes after Monday open.
  – Daily adjustment will apply for 30 minutes before market close (Monday–Thursday).
  – Gold Holidays: Dynamic leverage will apply for 3 hours before Friday (Pre-Holiday) close and ends 30 minutes after Monday (Post Holiday) open.
• Affected symbols and leverage limits: Forex (up to 1:200) and Gold (up to 1:100), Silver (up to 1:50), Indices (up to 1:100), Oil (up to 1:10), and Commodities (up to 1:5).

Please note that effective 18 May 2026, Indices leverage during low-leverage periods will be adjusted from 1:50 to 1:100. New Indices positions opened during this period will be subject to the updated maximum leverage.

Note: Positions opened during these periods maintain higher margin requirements until leverage resets on the above specified time.

Once the designated event period ends, leverage for these positions will revert to the account’s original leverage setting.

We strongly recommend clients monitor their account equity closely to avoid potential liquidation during these periods of activity.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

PU Prime will be conducting a scheduled important upgrade on 16^th May 2026 (Saturday) 03:00 hrs to 08:00 hrs (GMT+3).

Gentle Reminder:

During the maintenance period, access to PU Prime official website, Client Portal, IB Portal, PU Prime App, MT4/MT5 trading platforms, PAMM Portal and PU Copy Trading will be temporarily unavailable.

Deposit and withdrawal functions, data searching, and account opening applications via the Client Portal, IB Portal, PAMM Portal, PU Prime App, and the “Sign Up” button on the official website will be temporarily unavailable.

Additionally, our Live Chat function will also not be accessible on 16^th May 2026 (Saturday) 03:00 hrs to 08:00 hrs (GMT+3), but our team remains available and we are committed to supporting through the following alternative channel:

• Email: You may contact us by sending an email to [email protected].

We recommend clients to make any necessary account or trading arrangements in advance.

If you have any questions or require further assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone: +248 437 3105..

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.