Important Notice: Restoration from AWS Outage

Dear Valued Clients,

We are pleased to inform you that the earlier outage affecting Amazon Web Services (AWS) has been fully resolved. All PU Prime services including the PU Prime Apps, Client Portal, IB Portal, as well as deposit and withdrawal functions have now been restored to normal operation.

Clients are now able to access all services without interruption. We sincerely apologise for any inconvenience or disruption this may have caused to your trading experience. We continue to monitor our systems closely to ensure stability and to prevent any recurrence of similar disruptions in the future.

Your understanding, patience and trust during this time are greatly appreciated. We value the continued support you have shown to PU Prime and remain dedicated to providing a seamless and secure trading environment for all our clients worldwide.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Posted on October 21, 2025 at 2:57 am Categories: 新闻公告

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